Last Updated: January 2026

1win Terms & Conditions — Complete Platform Usage Policy

Please read these Terms & Conditions carefully before using the 1win platform. This document covers everything you need to know about accounts, betting, payments, bonuses, and responsible gaming.

Key Terms at a Glance

Account Registration

Only individuals aged 18 and above may register. Each person is allowed one account only. Registration with accurate information is mandatory.

Payments & Withdrawals

Specific limits and conditions apply to deposits and withdrawals. Identity verification must be completed before any withdrawal can be processed.

Bonuses & Promotions

All bonuses carry their own wagering requirements. Misusing bonuses may result in account suspension. Withdrawals are not permitted until all conditions have been met.

Betting Rules

Specific rules govern bet acceptance, cancellation, and settlement. All betting activity is conducted in line with international standards.

Security & Privacy

Protecting your personal data is our responsibility. We apply SSL encryption and adhere to strict data protection policies.

Responsible Gaming

1win is committed to responsible gaming. Tools such as self-exclusion, deposit limits, and cooling-off periods are available to all users.

Important Notice: By creating or using an account on the 1win platform, you are deemed to have fully accepted these Terms & Conditions. Please read them carefully before using the platform.

1 General Terms & Conditions

These terms and conditions apply to the 1win platform (www.1win-taka.com) and all associated services. They constitute a legally binding agreement between the user and 1win.

1win is an internationally licensed online betting and casino operator, running under a licence issued by the Curaçao Gaming Authority. Our services are available in over 100 countries worldwide, including Bangladesh.

Scope of Application

  • Use of the 1win Website & Mobile Application
  • Sports Betting, Live Betting & Casino Games
  • Deposits, Withdrawals & Financial Transactions
  • Claiming Bonuses & Promotional Offers
  • Customer Service & Support

1win reserves the right to update these terms and conditions at any time. Users will be notified before changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.

2 Account Registration & Eligibility

Opening an account with 1win requires meeting a few basic eligibility criteria. These requirements apply equally to all users.

Age Requirements

You must be at least 18 years old to register and use a 1win account. By completing registration, you confirm that you are 18 or older. Proof of age may be requested during identity verification. Accounts found to belong to minors will be suspended immediately, and any deposited funds may be forfeited.

One Account Per Person Policy

Only one account is permitted per person, household, or IP address. Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be closed and all bonuses forfeited.

Please Note: The name, phone number, and email provided at registration must be accurate and genuine. Providing incorrect details may cause issues with withdrawals later on.

Identity Verification (KYC)

1win follows a KYC (Know Your Customer) process to ensure security and prevent money laundering. Identity verification is mandatory before withdrawals or after a certain transaction threshold is reached.

  • Copy of National ID or Passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership
  • Selfie or video verification may be required

Withdrawals may be temporarily held until KYC verification is complete.

3 Deposits & Payments

1win supports all major payment methods in Bangladesh. Deposits are generally credited to your account instantly.

Accepted Payment Methods

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳ 200 ৳ 50,000 Instant
Nagad ৳ 200 ৳ 50,000 Instant
Rocket ৳ 200 ৳ 30,000 Instant
Upay ৳ 200 ৳ 30,000 Instant
Credit/Debit Card ৳ 500 ৳ 1,00,000 1–5 minutes
Cryptocurrency $10 Unlimited Network dependent

Important Deposit Terms

  • Only payment methods registered in your own name may be used.
  • Deposits from third-party accounts are not accepted.
  • There are no hidden fees or commissions on deposits.
  • If a deposit is delayed due to a technical issue, please contact support.

4 Withdrawal Policy

1win is committed to making withdrawals fast and hassle-free. However, certain terms and policies must be followed.

Withdrawal Terms

  • KYC verification must be completed before any withdrawal can be processed.
  • The minimum withdrawal amount is ৳ 500.
  • Withdrawals must be made using the same method used for the deposit (where applicable).
  • Wagering requirements must be met before winnings derived from bonuses can be withdrawn.
  • The maximum withdrawal in a single day is ৳ 5,00,000.

1win reserves the right to temporarily hold withdrawals if suspicious activity or fraud is suspected. Additional verification documents may be requested in such cases.

Withdrawal Processing Time

Most withdrawal requests are processed within 15–30 minutes. Bank transfers and card payments may take 1–3 business days. If KYC verification is not yet complete, your first withdrawal may take up to 24 hours.

5 Bonus & Promotion Terms

1win offers a range of attractive bonuses and promotional offers. Each bonus comes with its own terms that must be followed.

Welcome Bonus

New users can receive a bonus of up to 500% on their first deposit. Specific wagering requirements must be met before this bonus can be withdrawn.

General Bonus Terms

  • Each bonus has its own wagering requirement (typically 3x to 30x).
  • Withdrawing while a bonus is active may result in the bonus being cancelled.
  • A new bonus cannot be activated until the current one has been completed.
  • Bonuses have a fixed validity period and will be automatically cancelled upon expiry.
  • Some bonuses are only valid for specific games or sections.
  • If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.

Tips: Before claiming any bonus, read its specific terms and conditions carefully. This will help you avoid any confusion down the line.

6 Betting Rules

All betting activity on 1win is governed by a defined set of rules, developed in line with international betting standards.

Bet Acceptance & Cancellation Terms

  • Once a bet is placed, it generally cannot be changed or cancelled.
  • If an event is cancelled, the stake will be refunded.
  • 1win reserves the right to void any bets accepted at incorrect odds due to a technical error.
  • Bets may be suspended if there is any suspicion of match-fixing or irregular activity.

Live Betting

Odds change rapidly during Live Betting. The odds displayed at the time of bet confirmation are considered final. For bets left unsettled due to a network disruption, 1win will make a fair and reasonable determination.

Maximum Bet Limit

A maximum bet limit is set for each event and market. These limits may vary depending on the sport type, event significance, and market liquidity.

7 Prohibited Activities

The following activities are strictly prohibited on the 1win platform. Violations may result in account suspension and forfeiture of funds.

  • Creating multiple accounts to claim bonus benefits
  • Transacting using third-party payment methods
  • Money laundering or processing of illegal funds
  • Betting via bots or automated software
  • Match-fixing or use of insider information
  • Attempting to hack the system or software
  • Creating or managing accounts on behalf of minors
  • Using or accessing another person's account

8 Account Suspension & Closure

1win reserves the right to temporarily suspend or permanently close any account under certain circumstances.

Grounds for Suspension or Closure

  • Breach of Terms & Conditions
  • Suspicious or Fraudulent Activity
  • Incomplete KYC verification
  • Providing false or inaccurate information
  • Legal or Regulatory Grounds

If your account is closed, you may contact support to learn the reason and submit an appeal. Any remaining balance will be returned if the closure was for legitimate reasons.

Self-Closure of Account

You can request account closure at any time by contacting our support team and verifying your identity. Please withdraw any remaining balance before closing your account.

9 Responsible Gaming

1win believes gaming should be enjoyable — not a source of stress or addiction. We encourage all users to game in a healthy and responsible way.

Responsible Gaming Tools

  • Deposit Limits — Set daily, weekly, or monthly limits
  • Bet Limit — Cap the maximum amount per bet
  • Session Limits — control your continuous gaming time
  • Cooling-Off Period — take a break from 24 hours up to 30 days
  • Self-Exclusion — temporary or permanent account closure
  • Reality Check — Regular break reminders

Gaming addiction is a serious issue. If you feel that you or someone you know may be affected, please contact our support team or Responsible Play Visit the page.

10 Dispute Resolution

When disputes arise, we always prefer to resolve them through direct communication. 1win is committed to addressing every user complaint fairly and promptly.

Complaint Submission Process

  • Contact our support team via live chat or email first.
  • Submit a detailed description of your complaint along with any relevant screenshots.
  • The support team will provide an initial response within 72 hours.
  • If the issue remains unresolved, it will be escalated to senior management.
  • You may escalate unresolved disputes to the licensing authority for a final decision.

Applicable Law

These terms and conditions are governed by the laws of Curaçao. Any legal disputes shall fall under the jurisdiction of Curaçao courts, though local consumer protection laws in your region may also apply.

11 Changes & Updates

1win reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes in advance via email or an on-platform notification.

Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Last Reviewed: These Terms & Conditions were last reviewed and updated in January 2026. Sections relating to payment limits and the KYC process have been updated from the previous version.

Join 1win Today

Done reading the terms? Open an account now and claim your 500% welcome bonus.

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