Last Updated: January 2026

1win Privacy Policy — Our Commitment to Protecting Your Data

The security of your personal data is our top priority. This policy explains how 1win protects your privacy and manages your information.

Why your data is secure with 1win

SSL Encryption

All data transfers are fully secured using 256-bit SSL encryption technology. There is no possibility of data being leaked to third parties.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.

Restricted Data Access

Only authorized personnel can access your data. Every access is logged and reviewed on a regular basis.

Never sold to third parties

1win never sells your personal information to advertisers or third parties. Your privacy is at the core of our business model.

GDPR-Compliant Policy

Our Privacy Policy is built in compliance with international GDPR standards. User rights are fully upheld.

Right to Erasure

You may request deletion of your personal data at any time. We do not retain any information beyond what is required by law.

Description: 1win takes your privacy seriously. We collect only the information we need, store it securely, and never sell it to third parties.

1 Introduction

This Privacy Policy describes how 1win (www.1win-taka.com) collects, uses, processes, and safeguards your personal data. It applies to our website, mobile app, and all associated services.

By using our platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.

1win operates under the laws of Curaçao and complies with international data protection regulations. Our commitment is to remain fully transparent and worthy of your trust.

2 What Information We Collect

1win only collects data that is necessary to deliver our services properly. We do not collect any information beyond what is required.

Information collected at registration

  • Full name & date of birth
  • Email address & phone number
  • Current address & country
  • Username & password (encrypted)
  • Preferred language & currency

During Identity Verification (KYC)

  • Photo of national ID or passport
  • Proof of address (utility bill or bank statement)
  • Proof of Payment Method Ownership
  • Selfie or liveness check when required

Automatically collected information

Data Type Description Purpose
IP Address Your internet connection address Security & fraud prevention
Device Information Operating system, browser, screen resolution Experience improvement
Cookie Data Session data and preference settings Personalized Services
Transaction History Deposit, withdrawal, and bet records Account Management
Login Logs Time, date, device Security Monitoring

3 How We Use Your Information

Collected data is used only for specific and legitimate purposes. 1win never uses your information outside the bounds of this Privacy Policy.

  • To create, manage, and secure your account
  • To process deposits, withdrawals, and payments
  • To operate betting services, casino, and live gaming
  • To conduct KYC verification and prevent money laundering
  • To provide customer service and support
  • To send you bonuses and offers based on your preferences
  • To detect fraud and suspicious activity
  • To meet legal and regulatory obligations
  • To improve platform quality and user experience

Marketing Communications: You can opt out of marketing emails or SMS at any time — through your account settings or by contacting support. Please note that essential service-related messages will still be sent.

4 Data sharing & third parties

1win never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.

Who Your Data May Be Shared With

  • Payment processors: With bKash, Nagad, Rocket, and other payment partners to process transactions.
  • KYC Service Provider: With authorized third parties for identity verification purposes.
  • Law Enforcement Agencies: When required by legal order or investigation.
  • Licensing Authority: For regulatory reporting purposes.
  • Technology Partners: For platform operations — only essential data.

All third-party partners have signed strict data protection agreements with 1win. They may not use your data for any purpose beyond what we have authorized.

5 Cookie Policy

The 1win website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of Cookies

Cookie type Purpose Duration
Necessary Login session, security tokens, language settings Deleted at end of session
Performance Page load times, error tracking, usage statistics 30 days
Functionality Preference settings, theme, bet slip data 1 year
Advertising Retargeting, conversion tracking (subject to consent) 90 Days

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform functionalities.

6 Data Protection Measures

1win employs a multi-layered security framework to protect your data, with safeguards in place at both the technical and administrative levels.

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
  • Firewall protection: Advanced firewalls to prevent unauthorized access.
  • Regular Security Audits: Penetration testing conducted by independent third-party experts.
  • Data backup: Regular encrypted backups stored across multiple secure locations.
  • Staff Training: All staff receive regular training on data protection.
  • Incident Response Plan: Rapid response procedures in place for any data breach.

In the event of a data protection breach, we are required by law to notify affected users within 72 hours. If you notice any suspicious activity on your account, please inform us immediately.

7 Your Rights

As a 1win user, you have several important rights regarding your own data. We are always ready to help you exercise them.

Right to Access

You can request a full report of the personal data we hold on you. You'll receive a complete report within 30 days.

Right to Rectification

You may request that incorrect or outdated information be updated or corrected.

Right to Erasure

You may request the deletion of your personal data under certain circumstances.

Right to restrict processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to object

You may object to marketing communications or specific types of data processing.

How to exercise your rights: To exercise any of your rights, email us at support@1win-taka.com. We will respond to your request within 30 days.

8 Data Retention Period

1win does not retain any data longer than necessary. A specific retention period is defined for each category of information.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal & Regulatory Requirements
Transaction Records 7 years Compliance with Financial Regulations
KYC Documents 5 years after the end of the relationship Anti-money laundering regulations
Communication Log 2 Years Improving customer service quality
Cookie Data Up to 90 Days Analytics & Improvement
Marketing preferences Until consent is withdrawn Respecting user preferences

9 Minor Protection

1win strictly does not collect or process data from minors (under 18). Our platform is for adults only.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child has an account are encouraged to contact us directly.

Opening an account for anyone under 18 is strictly prohibited. Any account that fails age verification will be immediately suspended and all associated data will be deleted.

10 International data transfers

1win is an international platform. Your data may at times be processed or stored on servers located outside of Bangladesh.

For any such international transfers, we ensure that:

  • Adequate data protection standards are in place in the destination country.
  • GDPR Standard Contractual Clauses (SCC) are followed where applicable.
  • All third-party server providers meet strict security standards.
  • Data encryption is maintained during transfer as well.

Your Protection: Wherever your data is held, the protections outlined in this Privacy Policy always apply.

11 Policy changes & updates

1win may update this Privacy Policy at any time due to legal changes, new services, or technical developments.

For significant changes, we will:

  • A notification will be sent to your registered email.
  • We will display a clear notice on the platform.
  • We will give you at least 30 days' notice before any changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team.

Communication Channels Description Response time
Email Support@1win-taka.com 24–48 hours
Live Chat Click the chat icon on the platform Instant (24/7)
Complaint Form Account Settings > Support 72 hours

DPO (Data Protection Officer): For serious data protection concerns, write directly to our DPO at support@1win-taka.com — include "DPO Request" in the subject line.

Start Betting Safely

Join 1win with your privacy fully protected. Create an account today and claim your 500% welcome bonus.

বাংলা