The security of your personal data is our top priority. This policy explains how 1win protects your privacy and manages your information.
All data transfers are fully secured using 256-bit SSL encryption technology. There is no possibility of data being leaked to third parties.
Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.
Only authorized personnel can access your data. Every access is logged and reviewed on a regular basis.
1win never sells your personal information to advertisers or third parties. Your privacy is at the core of our business model.
Our Privacy Policy is built in compliance with international GDPR standards. User rights are fully upheld.
You may request deletion of your personal data at any time. We do not retain any information beyond what is required by law.
Description: 1win takes your privacy seriously. We collect only the information we need, store it securely, and never sell it to third parties.
This Privacy Policy describes how 1win (www.1win-taka.com) collects, uses, processes, and safeguards your personal data. It applies to our website, mobile app, and all associated services.
By using our platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.
1win operates under the laws of Curaçao and complies with international data protection regulations. Our commitment is to remain fully transparent and worthy of your trust.
1win only collects data that is necessary to deliver our services properly. We do not collect any information beyond what is required.
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | Your internet connection address | Security & fraud prevention |
| Device Information | Operating system, browser, screen resolution | Experience improvement |
| Cookie Data | Session data and preference settings | Personalized Services |
| Transaction History | Deposit, withdrawal, and bet records | Account Management |
| Login Logs | Time, date, device | Security Monitoring |
Collected data is used only for specific and legitimate purposes. 1win never uses your information outside the bounds of this Privacy Policy.
Marketing Communications: You can opt out of marketing emails or SMS at any time — through your account settings or by contacting support. Please note that essential service-related messages will still be sent.
1win never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.
All third-party partners have signed strict data protection agreements with 1win. They may not use your data for any purpose beyond what we have authorized.
The 1win website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
| Cookie type | Purpose | Duration |
|---|---|---|
| Necessary | Login session, security tokens, language settings | Deleted at end of session |
| Performance | Page load times, error tracking, usage statistics | 30 days |
| Functionality | Preference settings, theme, bet slip data | 1 year |
| Advertising | Retargeting, conversion tracking (subject to consent) | 90 Days |
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform functionalities.
1win employs a multi-layered security framework to protect your data, with safeguards in place at both the technical and administrative levels.
In the event of a data protection breach, we are required by law to notify affected users within 72 hours. If you notice any suspicious activity on your account, please inform us immediately.
As a 1win user, you have several important rights regarding your own data. We are always ready to help you exercise them.
You can request a full report of the personal data we hold on you. You'll receive a complete report within 30 days.
You may request that incorrect or outdated information be updated or corrected.
You may request the deletion of your personal data under certain circumstances.
You may request that we restrict the processing of your data under certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to marketing communications or specific types of data processing.
How to exercise your rights: To exercise any of your rights, email us at support@1win-taka.com. We will respond to your request within 30 days.
1win does not retain any data longer than necessary. A specific retention period is defined for each category of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Requirements |
| Transaction Records | 7 years | Compliance with Financial Regulations |
| KYC Documents | 5 years after the end of the relationship | Anti-money laundering regulations |
| Communication Log | 2 Years | Improving customer service quality |
| Cookie Data | Up to 90 Days | Analytics & Improvement |
| Marketing preferences | Until consent is withdrawn | Respecting user preferences |
1win strictly does not collect or process data from minors (under 18). Our platform is for adults only.
If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child has an account are encouraged to contact us directly.
Opening an account for anyone under 18 is strictly prohibited. Any account that fails age verification will be immediately suspended and all associated data will be deleted.
1win is an international platform. Your data may at times be processed or stored on servers located outside of Bangladesh.
For any such international transfers, we ensure that:
Your Protection: Wherever your data is held, the protections outlined in this Privacy Policy always apply.
1win may update this Privacy Policy at any time due to legal changes, new services, or technical developments.
For significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team.
| Communication Channels | Description | Response time |
|---|---|---|
| Support@1win-taka.com | 24–48 hours | |
| Live Chat | Click the chat icon on the platform | Instant (24/7) |
| Complaint Form | Account Settings > Support | 72 hours |
DPO (Data Protection Officer): For serious data protection concerns, write directly to our DPO at support@1win-taka.com — include "DPO Request" in the subject line.
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